Terms (legal agreement) of use of the online store.

All products placed in this online store are subject to the conditions of use defined here, which will form part of the Sales Agreement.

 The formalization of the order with the respective payment, will imply the unconditional acceptance of all these Conditions of Use.

 We advise you to print out these conditions for future reference.


 These general conditions of sale are agreed between the online store, owned by Xoke LDA, headquartered at Rua de Peniche Lt26 loja D, 2415-782-Leiria, registered at the Commercial Registry Office of Leiria , under the number 514049243 , and users who wish to make purchases through the online store

When purchasing at, you must provide a postal address, email address or other means of contact, so that orders are properly processed and used for contact in case of any need. It is assumed that the data provided is valid data, so losses or misplacement of orders or correspondence due to incorrect data will not be refunded.


The purpose of these general sales conditions is to provide and define all necessary information to the user about the ordering, sale, payment and delivery of purchases made in the online store

These conditions regulate all the steps necessary to carry out the order and guarantee the follow-up of this order between the Contracting Parties. reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the online store, its services and the general conditions of use, with the exception of purchases already concluded and in execution.

 These modifications will serve to improve the online store, while improving the services offered to the user.


The user, in order to order any of the items available on, will have to insert during the ordering process some personal data, necessary for the formalization of the purchase and sale contract, invoicing and shipping (name and surnames, postal address, email address, telephone number) as well as setting a password.

 The user undertakes to ensure the confidentiality of his/her own Access Password, and is exempt from any liability arising from the incorrect use or negligence of the user, in the fulfillment of its data confidentiality obligation. access.

 The placing of an order by the user is equivalent to the full and unconditional acceptance of the prices, as well as the conditions of use, which will be the only ones applicable to the contract thus concluded. will honor orders received only up to the limit of available stocks, in the absence of product availability, undertakes to inform the user as soon as possible. .

4. PRODUCT AND CONTENT INFORMATION will do everything possible to ensure that the information presented does not contain typographical errors, which will be quickly corrected whenever they occur.

 If you purchase a product that has characteristics different from those presented online, you have the right to terminate the purchase contract under the applicable legal terms. will do everything possible to send all the products ordered, but it is possible that, in certain cases and due to causes difficult to control by, such as human errors or incidents on computer systems, it is not possible to provide any of the products requested by the user.

 If any product is not available after placing the order, you will be notified by telephone and by email within a maximum period of 24 working hours.

 Information about price, products, specifications, promotional actions and services may be changed at any time by


The prices shown on the online store must be understood in (€) Euros, with taxes and fees included, taking into account the VAT in force at the time of the order in the country of origin.

They are considered valid except in the case of errors or omissions, such as computer or input failures.

The prices published in our catalog that are part of a promotion will have a date or a limited stock and, therefore, after the date of the offer, they will not be provided at the mentioned price. These promotions may also be exclusive for online ordering, not being practiced in the physical store. reserves the right at any time, and unilaterally, to change the price of the items or services offered through its online store without prior notice.

The user will pay an amount corresponding to the costs of processing the order; additional expenses consist of fixed expenses such as co-payment of packaging and shipping costs.

If there is a change in the price lists of the items for sale, this situation will require an update of the advertised prices.

If this situation occurs with an item in an order, and if it implies a price increase, the user will be informed immediately, and can then choose to keep their order, paying the difference, or canceling it. provides the user with the following payment methods: Paypal; Bank transfer; MB Way;

Payment must be made within a maximum period of 3 working days after placing the order, and it is with the confirmation of the order that the process begins. After this period, reserves the right to consider the order cancelled.


The order will be shipped to the delivery address provided by the user during the ordering process.

Subsequent modification of the delivery address may incur additional charges.

The goods will be delivered by a transport company, together with the document containing the data that allow the identification of the user, the order, the price and the items it contains.

If, at the time of delivery, the user finds errors in the goods received, or if it is visibly damaged, he must note these circumstances in the carrier's document, and inform within 24 hours.

A period of 1 to 4 days is established for material in stock, and 5 to 21 days for material out of stock for the effective delivery of the purchased item, a period that will begin to run as soon as receive confirmation of order payment.

The delivery time of the goods depends on the location where it has to be available to the user.

For a delay in delivery of more than 21 days from the approximate time of receipt, and when this delay is attributable to JN80-RC-Scale, the user, through a written complaint, may unilaterally withdraw from the order, agreeing the parties that do not make no claims or requests.

The commitment assumed by to sell and dispatch the goods is limited to the stock of the article and its availability, so in its commitment to quality and service to the user, it tries at all times that the advertised articles are quickly available.

However, in the event of exceptional circumstances such as out of stock at suppliers, a high number of orders, or others that influence the availability of the articles, the order and the contract signed between the parties will be void by virtue of this termination clause, without proceeding. in favor of neither party any compensation, for breach of contract, consequential damage or loss.

Only after checking the items is it possible to know whether or not the order can be satisfied.

Our supply capacity is limited to the availability and quality of existing stock.

In case of out of stock, will place an order directly with the supplier. The sale of items not in our stock depends on the availability of suppliers.

In the event that any item is out of stock, the user will be notified as soon as possible, however, does not guarantee that the replacement of a product does not imply a price update, so the order is only processed after confirmation with the user.


(Right of Withdrawal - Decree-Law 24/2014, of February 14) The user may exercise the right of withdrawal without any compensation being demanded, within 14 (fourteen) days from the day on which he acquires possession good physics.

The user must, within 14 (fourteen) days from the date of communication of the resolution, return the goods to in the proper conditions of use, and without signs of use.

The package must be returned complete, as it was delivered, without opening marks or damage, and accompanied by all the documentation received, namely, the sales invoice and the document that proves the receipt of the product.

The package and the documents indicated must be sent to the following address: Rua dos Barros Nº25, 1ºDto, 2415-476-Leiria.

Upon receipt of the return at, the user will be refunded the amount corresponding to the amount paid for the article, and the user will always be responsible for paying the shipping costs.

The method of refunding the amount to be returned depends on the payment method used in the respective order. The refund is made up to 14 days after receiving the respective order.

In the absence of any of the components of the item sold or, if any of them are not in excellent condition, there will be no refund of the price, and the product will be sent back to the original shipping address, with the shipping costs will be supported by the user.

8. EXCHANGES Exchanges will be accepted within 5 days from the delivery of the order to the user, provided that the user bears the costs inherent to the respective shipping and the article is in the proper conditions of use, and without signs of use/use.

The product packaging must be returned complete, as it was delivered, without opening marks or damage, and accompanied by all the documentation received, namely, the sales invoice and the document proving receipt of the product.

9. OWNERSHIP All articles will remain the property of until payment of the total amount is received.

10. ITEM GUARANTEES Modeling items are complex and high-performance machines. It is considered that the user has the minimum knowledge necessary to use, handle, treat and maintain these machines as such. Pursuant to article 3 of Decree-Law 67/2003 of 8 April (cf. amended by Decree-Law 84/2008 of 21 May), all items are guaranteed against manufacturing defects existing at the time of purchase, and that manifest within a maximum period of 2 (two) years after the delivery date, provided that they are communicated within a maximum period of 2 months from the date on which they are detected.

Assistance within the warranty of the items sold by, will be provided by the respective manufacturer and under the conditions imposed by him, unless he has authorization, as well as technical means, for www. or technical partner designated by, carry out the repair.

All warranty repairs will be free of charge for labor. reserves the right to invalidate the warranty in the following cases: Failure is identified as a result of lack of technical knowledge, accidental damage, negligence or any other reason where carelessness on the part of the user can be attributed ; Any assembly, adaptation, upgrades or repair not carried out in our facilities or by an authorized partner is verified; Inappropriate adjustments; It is found that the design limits have been exceeded; There is, or has been used, consumables (such as fuel), not suitable or recommended, either by the manufacturer or by; Inexistence of proof of purchase (eg invoice, receipt,...).

Failure to comply with one of these conditions implies the total loss of warranty.

Warranty Exclusions: Articles used in competition or high competition; Parts subject to wear; Electrical and/or electronic components assembled or applied by the user; Servo MOSFET Gears; Electric motor brushes; Lithium (Li) based batteries and battery packs (eg Li-Po, Li-Io and Li-Fe) (All batteries are tested before leaving our facility).

The remaining warranty conditions, regarding the warranty period, handling, use and conservation, are the exclusive responsibility of the manufacturer, and only defined by him, and these may, in some cases, override the conditions described above. If, after analysis, it is found that the item is not covered by the warranty conditions, the process will be treated as out of warranty.


For items out of warranty by date, or by exclusion, a prior quote will always be made; Non-acceptance of the quote implies a payment of twenty euros (20€) to cover labor and diagnosis times, plus the respective shipping costs; The deadline for payment of a quote or other expenses is 48 working hours after the date of submission.

If no payment is made by the deadline, the material is considered abandoned under the terms of article 1267, no. 1, paragraph a) of the Civil Code, so is no longer responsible for the integrity of the equipment.

From the moment it is considered abandoned, the holder is obliged to pay, as a penalty clause, the amount of 2.5 Euros for each day of delay in the collection.

In case of debt, has the right to retain all existing material in its facilities, until it is fully paid; is not responsible for any direct or indirect damage resulting from the need to repair the material; reserves the right to change a quote if other deficiencies are detected during the repair or if there are any changes during the repair/construction; Return shipping costs are always borne by the end customer. 12. USER RIGHTS

Confidentiality and security of personal data, in accordance with the provisions of current Portuguese legislation on data protection, as well as the non-disclosure, transmission or publication of such data without consent

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